Meet the Team - Sam

Sam Rutherford - Administrative Officer

UPDATE: Sam has now moved onto a Graduate Accounting position with PKF following completion of his degree. 
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Sam is an Administrative Officer at Jon Grainger Psychology, where he has worked for over 3.5 years. An essential part of the team, Sam manages key administrative tasks, supporting both clients and staff. With a focus on appointment scheduling, paperwork, and financial matters, he ensures the practice runs smoothly and that clients receive care without administrative hurdles. Samuel is also on the cusp of completing his Bachelor of Commerce degree, a milestone that further enhances his expertise in managing the business aspects of the practice.

Sam specializes in administrative tasks, with a focus on appointment coordination, client communication, and managing finances. His extensive knowledge of the practice’s operations and the psychology industry, combined with his studies in commerce, makes him a key player in ensuring efficient day-to-day activities and a seamless experience for clients.

In his role, Sam manages appointment scheduling, handles paperwork, and resolves client issues. He also oversees financial aspects of the practice, ensuring that clients are well-informed about payments and rebates. His role in the administration team allows him to contribute to a smooth operational environment, providing critical support to both clients and colleagues.

Sam strives to make clients feel comfortable and at ease, ensuring they experience a welcoming environment from the moment they step into the practice. His approachable nature, combined with clear and efficient communication, helps clients navigate the administrative side of their care smoothly.

While Samuel’s role is not directly clinical, he finds satisfaction in knowing that his work supports a practice aimed at improving mental well-being. His motivation stems from being part of a team that makes a meaningful difference in people’s lives.
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With an eye on graduation and his growing expertise, Samuel keeps up-to-date with industry changes, especially regarding administrative and operational processes. By staying informed about new systems and trends, he ensures the practice remains efficient and up-to-date.

Fun Fact: 
​Sam once represented Australia in futsal, showcasing the same teamwork and dedication at the practice that he displayed on the field! He's also a passionate football fan and loves chatting about the latest movies and TV shows. He’s also excited to travel and explore different cultures and experiences around the world.